Latest updates

Special offer on Ketso Planners May 2018

As a result of turning formerly waste rolls of felt back into Ketso workspaces (see below!), we now have a surplus of Ketso planners (the ratio of planners to workspaces on those early prints was relatively high). So, whilst stocks last, we are offering a 25% discount on Ketso planners (when ordered in packs of 3 or more).

It is always handy to have extra planners for warm up exercises, small group work, action plans – even ‘to do lists’ that can be stuck to the fridge with a magnet!

To make the most of this offer, quote Planners2018 on the spares order form.

We are turning ‘waste’ to product – whilst adding social value!

As part of our social and environmental mission, we strive towards regenerative, closed loop design. We are delighted to have found a way to use some stock that we thought was waste. We had rolls and rolls of the very first felts we printed, which had been stored for years as they weren’t suitable for machine cutting.

Now we are working with Creative Design Manufacture to cut our felts. We are delighted to be promoting skills training for disadvantaged BME ladies in the heart of Manchester.

New product design with fair trade group in Bangladesh 2018

We will be meeting with Jackie, a wonderful designer from the fair trade crafts group, Motif, in June to discuss an exciting new project. We are designing a Ketso that fits in a bag (about the size of a pencil case), and which can be pinned to the wall / a fridge. This will use some of our big stock of Ketso planners!

Motif makes our mini Ketso bags from waste denim, recycled concrete sacks and natural materials (whilst creating jobs for socially excluded people in Bangladesh). We are exploring the use of different offcut materials for this new range, and are really excited to see how it will turn out. At the very least, Joanne really wants one in her rucksack and her daughter Iris really wants to have one in her school bag!

Watch this space.

New peer-reviewed article published - April 2018

We are delighted to announce the publication of a new journal article, by Dr. Dalal Al Abbasi - looking at Ketso as qualitative method & research with Saudi female teachers. Well done to Dalal for not only doing this great research and getting a PhD, but also publishing this interesting article.

ALABBASI, Dalal; STELMA, Juup. Using Ketso in Qualitative Research With Female Saudi Teachers. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, [S.l.], v. 19, n. 2, apr. 2018. ISSN 1438-5627.

You can also see a video of Dalal talking about using Ketso in her research here.

Restoring the Carbon Landscape to its community – exciting new project!

Joanne and Fraser will be piloting innovative community engagement in the Carbon Landscape, following the announcement of £3.1 million funding for this Heritage Lottery Funded project over the next 5 years.

Read more press release here.


If you have an upcoming event to do with Ketso do let us know - email 'elaine'. We are also happy to promote your events and to post news and outcomes from them. 

Project using Ketso wins awards

We are delighted to announce that the CARE project, tackling rabies by  bringing the whole community together In Tanzania  (and using Ketso) has been awarded the University of Glasgow’s Engagement Project of the Year 2016 and The Guardian Higher Education Network University Awards 2016 - International projects. In addition, Tiziana Lembo has been awarded  the Royal Society of Edinburgh's Patrick Neill Medal for her work.

Ketso was at the National Housing Federation Conference

Sept. 23-25, 2015

We met some really interesting people doing innovative work in housing at the National Housing Federation Conference in Birmingham. There was keen interest in our raffle for a mini Ketso – and the winner of the draw was Jane Brooks from the Lean Partnership. Thanks to Klaudia (shown on the right), who works at  PaperWorks, the supportive workplace that assembles Ketsos, for doing the draw!

Ketso was used in a Resilience Roundtable With 9 International NGOs in Baltimore, USA

July 24th, 2015

The event was organized by Lutheran World Relief and MercyCorps in Baltimore. Ketso was used to facilitate a discussion among representatives of 9 different INGOs about how to operationalize resilience in development practice. The image below is the thank you card sent to participants.

Raffle winner from Ketso stall at International Festival of Public Health

July 2, 2015

We had a great time at the 4th annual International Festival of Public Health, hosted by the Manchester Urban Collaboration on Health.
It was great to meet people from the Local Government Association, University of Manchester and from the Lancashire and South Cumbria Strategic Clinical Network who are using Ketso in their work, from project planning to engaging with communities.

We also enjoyed meeting many new people who were interested to know more about Ketso. We had a raffle for visitors to our stall to win a Mini Ketso, worth £115 – and are pleased to announce the winner, from Intergen.

The picture on the right shows Chung Wong at PaperWorks, drawing the raffle winner. PaperWorks is the supportive workplace which assembles Ketso kits for us, and we are proud of our partnership with this award winning social enterprise.

We are looking forward to hearing how they find Ketso in their work to bring together older and younger people together in their neighbourhood schools, to “address the problems of:

  • Underperformance of pupils in schools
  • Low aspirations of pupils
  • Loneliness of older people
  • Hostile intergenerational stereotypes”


Ketso at the Festival of Public Health

July 2, 2015

Joanne is going to speak at the Festival of Public Health on July 2 and we will have a Ketso stall at this exciting event.

More Findings on Innovation & Group Wisdom Published

June 2015

Findings from Systems thinking and the wisdom of the group’ workshop run at SCIO ('Systems and Cybernetics in Organisation') event on April 20, 2015are now on line.

Ketso wins award

May, 2015

Joanne Tippett and Ketso were highly commended for ‘Outstanding Social Enterprise of the Year’ in the inaugural ‘Making a Difference’ Awards at The University of Manchester. To see the full list of winners, clck here.

Mental Health Awareness Week, May 11 - 17, 2015

Ketso is proud to support Mental Health Awareness Week! We are offering 15% off any product purchased before the end of May 2015. Download a special order form here.

Raffle Winner for new Ketso Case Studies

May, 2015

In April we held a competition to gather more great stories from people about how they are using Ketso. We offered entry in a raffle for a mini Ketso in exchange for any stories that came in before April 30th – and are really excited to have a range of new stories on our website!

When we have a raffle, we ask our colleagues at social enterprise Paperworks (where Ketso kits are assembled) to do the draw. Here Jack Richardson is doing the draw – the winner of this raffle was Philip Lukes, Customer Involvement Manager City South Manchester Housing Trust.

We would like to congratulate Philip on winning this raffle, he is pictured below receiving the mini Ketso in front of all the City South awards.

The case study from City South Manchester Housing Trust looks at skills training and action planning with housing association residents.

Thank you to everyone who wrote the other case studies we received, they were:

For the rest of 2015, we will enter everyone who gives us a case study into a raffle to win a mini Ketso – with a new draw at every 10 case studies.

Joanne Tippett has been shorlisted for a social enterprise award for Ketso

March, 2015

Joanne has been shortlisted for The University of Manchester's Making A DIfference Awards for Outstanding social enterprise of the year. We will find out if she wins in May!

Results from Equitable Education workshop posted

March 20, 2015

In Feburary 2015, the Robert Owen Centre for Educational Change and GRAMNet at the University of Glasgow co-hosted a session to introduce Ketso to academics and practitioners working in education in Scotland.The results from this workshop with people from the university as well as local community groups can be seen here.

Innovation and learning from the wisdom of the group - Ketso taster sessions held across the country - in Manchester, Glasgow and London

Feb & March 2015

Eighty-eight participants from sectors as varied as housing associations, health and social care, community forests, business support, working with vulnerable children, academia, software design, international development, education, veterinary science, employability and architecture met in workshops held at the Universities of Manchester and Glasgow and the Augustana Centre in London. 

The aims of the workshop were to gain hands-on experience of Ketso and to share learning and develop new ideas around innovation and learning from multiple stakeholders.

Exciting outcomes are that Ketso kits will be going to Nigeria  for use in primary schools, to Tanzania for engaging with community members around the value of vaccinating against rabies, and a mini Ketso has been taken for a demonstration to the national Integrated Care Conference, along with a poster about Ketso's use with patients in a mental health ward.

We are looking forward to seeing the patterns and themes emerging from this dialogue. The full set of results and a synthesis will be following soon.

The slides used to introduce Ketso can be downloaded here, and slides on the key principles of effective engagement can be found here.

Results from a one-day training session with NHS Highland (Scotland) now available (Building & sustaining strong partnerships)

The idea of using Ketso as an engagement tool arose as part of the work of a community health co-ordinator working in the Merkinch area in Inverness. A range of individuals, services and organisations identified that Ketso had the potential to be used as a participatory appraisal tool as part of their working practice at a local networking event. In response to this recognition, several Ketso kits were purchased as a shared resource, and a training day for the local network, as well as other organisations working in similar fields in nearby areas in the Highlands, was organised. Twenty-eight participants from a range of organisations working in health and wellbeing, employability and community development attended a one-day training in facilitation with Ketso. As part of the training, participants worked in teams to discuss building and sustaining strong partnerships.

Click below to download the outcomes of the workshops on the day:

Innovation and learning from the wisdom of the group

Over 100 people have already signed up to a series of workshops we are running across the country in late Feb / early March. Joanne was inspired to run these workshops by a newsletter from the Scottish Community Alliance. This talked about the need to fundamentally re-design our public services, pointing to this recent report, ’Saving Money by doing the right thing’ from Locality.

We still have a few spaces left - click here for details and to register.

Watch this space to seeing what insights emerge from the series of three workshops.

A thank you for Ketso referrals

November, 2014

To say thank you to people who refer others to Ketso, we enter the people who refer a new customer into a raffle to win a mini-Ketso. The image on the right is of Jessie Flemming, a trainee at Paperworks, who drew a name for us on November 28th. The winner is from the Centre for Public Scrutiny, Local Government Group, as a thank you for referring Ketso to Stonebridge Primary School.

Paperworks is a social enterprise, which assembles and ships our Ketso kits.

Paperworks’s main aim is: “to provide work preparation training and support to adults with learning, physical and mental health related disabilities. This includes basic work skills, as well as other more specific skills vital in the workplace.” About Paperworks

Raffle winner from BOND conference

November 10th, 2014

We enjoyed the BOND conference in London, exploring the next steps beyond the Millennium Development Goals. It was great to meet so many different people working in international development and exploring new ways of working.

Joanne Tippett, Jo Wilkes and Sarah Webster were in London for the day, and met nearly 100 people at the Ketso stall. We had a raffle for people who visited the stall – and the image to the left is Martin Driscoll, a trainee at Paperworks, the supportive workshop that assembles Ketso, pulling a name from the raffle.

The winner of a Ketso8 is from RED International (Relief Education Development International). RED International is “engaged in relief, education and development projects working through our local partners around the world.

Whether it be education and community health projects serving Dalit communities in India, delivering Antiretroviral drugs to those infected by HIV/AIDs in communities around Lake Tanganyika, providing wheelchairs to those who need them in Tajikistan or providing relief and support to Syrian Refugees in Lebanon and Syria, our aim together with our partners is to transform lives and communities in the countries where they work.”

Raffle winner from World of Learning Conference

The Ketso team enjoyed this year's World of Learning Confernece, and the chance to meet and learn from over 100 interesting people working in learning and development from a wide range of organisations, from the NHS, to Universities, to major companies, to innovative business coaches. We had a raffle at our stall, and are pleased to announce that the winner of a mini Ketso is from Hemsley Fraser, "a global innovator and leader in learning and people development, with a strong UK and North American presence".

This image shows Cheung, a trainee at Paperworks, drawing the name for the raffle. Paperworks in a sheltered workshop that provides training for people with learning and physical difficulties - and which assembles, warehouses and distributes Ketso - helping us as part of our social mission to create social value throughout our supply chain. 

Making Space - national conference

November 13, 2014

Ketso was used for an icebreaker for 250 people at Making Space's Involvement Conference in Wigan. Making Space is a national charity that provides "health and social care services for people with mental health conditions, learning disabilities, dementia and their Carers"

You can watch the video made from the event here.

"Throughout the day we heard some fantastic insights from inspirational and engaging speakers such as paralympian Adrian Derbyshire, and representatives from Ketso who got us thinking about how we can increase involvement.

We came away from the day with a wealth of brilliant ideas on how to enhance volunteering, challenge stigma and much more."
Jackie Hill, Service User Involvement Manager, Making Spaces

Highlights of the conference can be seen on this you tube clip.  Debbie Roberts @EngageVisually recorded the outputs and we are looking forward to seeing the finished results - the first sketch is great!

Study skills support workshops held for Planning and Environmental Management students at The University of Manchester

Planning and Environmental Management has been offering extra study skills support for international and returning students, using Ketso as a means of engagement. Two workshops have been held so far - 'Make the most of your degree' and 'Structuring an university level essay writing clinic'. Feedback has been very positive from the 59 students who attended.

Following Joanne Tippett's successful project 'Embedding engagement across the University' with the Directorate of Student Experience, University of Manchester staff and students can now check out Ketso kits for use in their teaching and group work from the Atrium in University Place - including mini Ketsos for personal projects and study.

Announcing the death of Bill Tippett, Ketso Founder

We are saddened to announce the death of Dr. Bill Tippett, co-founder of Ketso. He died peacefully on Sept. 25, 2014 having battled heart disease for several years. He was still inventing and making prototypes until the end. We are grateful for Bill's ingenuity and energy.

Instead of flowers, we are asking for donations to send Ketso kits to small organisations from underprivileged communities and areas of the world. For more information click here.


Ketso in numbers

As of July 31, 2014:

Ketso has been used in 41 countries

Ketso has been used with at least 20,100 participants.

Report from see me's conference to end stigma in mental health published

July, 2014

You can now read this report from a workshop with 200 people from all over Scotland, using Ketso over 2 days to explore ways to end stigma and discrimination in mental health. Click here to read more.

Download the report here.

Ketso is commended for research impact at Praxis Unico Awards

June 13, 2014

Amidst a strong field, Ketso was a finalist in the prestigious Praxis Unico Awards - Business Impact Aspiring Category.

Joanne was presented with a certificate at the awards ceremony at the Cardiff National Museum by Steve Mould, along with members of the UMIP team who have supported the development of Ketso as a social business.

Read more here.

Left to right: Allan Prits (UMI3), Clare Arkwright (UMIP), Steve Mould, Dr Joanne Tippett (Ketso)

Ketso for engagement in Clinical Commissioning Groups

June 2, 2014

Forty people from across the NHS and voluntary sector in Cheshire attended a one day Ketso in Integrated Care Foundations Training. The workshop was led by Joanne. The workshop was sponsored by NHS Vale Royal Clinical Commissioning Group, NHS South Cheshire Clinical Commissioning Group and NHS Eastern Cheshire Clinical Commissioning Group, pioneers in Integrated Care.

The slides used in the workshop can be found here.


Ketso Shortlised for Award

May 2014

Ketso has been announced as a finalist in PraxisUnico Impact Awards.

Read more about the impact Ketso is making here.

New Case Study- Airbus

Airbus has been using Ketso in communication project:

"When aiming to achieve simplicity and efficiency of the processes in a global organisation, getting the big picture is crucial to arriving at the right solutions. Ketso provided us with an effective visual means for grasping a complex structure and playing with it in an innovative way".

Joe Brady from Scottish Refugee Council gave an excellent talk to a wide range of stakeholders and community development students at The University of Manchester

March 17, 2014

We were fortunate to hear from Joe Brady about how the Scottish Refugee Council has been using Ketso to engage with a wide range of partners, stakeholders and refugees and asylum seekers across Scotland, in particular in the development of the recently launched integration strategy - 'New Scots'

The slides from the talk can be downloaded here:

Joe Brady's Talk

Integrating Co-Production into the Delivery of Programmes and Services - workshop using Ketso

Outputs from the co-production exercise will follow soon - in the meantime, you can see the results from a similar workshop in Glasgow in Feb on this page.

Super training day and taster session with the Scottish Refugee Council in Glasgow

Feb. 13 and 14, 2014

Thanks to GRAMNet for hosting two excellent events for us in Scotland. Despite storms and transport disruption, the Ketso team finally made it to Glasgow, where we were able to carry on with a day of training in Ketso (Alison Phipps from GRAMNet had gracefully stepped up to the plate and kicked off the workshop whilst we struggled up on the train the day after we were supposed to arrive). 29 people attended the day's training session on the Thursday, and a further 17 came to a taster session to hear about how the Scottish Refugee Council have been using Ketso to facilitate dialogue and integrate co-delivery and creative planning with a wide range of stakeholders into their services and strategies.

You can see the results of the workshops and the slides used in the training on this page.

Training day and taster session in Glasgow!

Feb. 13 and 14, 2014

The Ketso team is looking forward to meeting over 70 people in Glasgow from people working in:

  • Health improvement
  • Social Care
  • Library Development
  • Offender Learning
  • Refugee Integration
  • Equality and Diversity
  • Image
  • English as an Additional Language
  • Change management in the NHS
  • Community Development and Planning
  • Further Education
  • Higher Education

Thanks to GRAMNet for hosting these events. Read the blog about these events here.

Free Action Cards added to our kit

We are now offering Action Cards free to our customers.

These are small cards that you can give to participants to write their key take-away idea or action on, that they can then take with them. This is a great way to encourage participants to take away ideas from the workshop.

If you have used up your action cards (or bought a Ketso before we started to include them - contact us to get some for free).



Ketso wins award from RTPI NW!

The Royal Town Planning Institute North West has awarded Ketso a commendation for 'contribution to positive community engagement'.

Jane Aspinall, RTPI NW Awards Chair, said: “Ketso well deserves this commendation. It is a creative approach to improving the effectiveness of community engagement and increasing social inclusion. It good to see practical planning research like this making a real difference.” 

Joanne accepted the award at the RTPI NW AGM at the Co-opperative Group's Headquarters on Nov. 29 (shown on right).

We would like to extend a big thanks to our Scottish partners: Glasgow Refugee and Migration Network (GRAMNet), Renfrewshire Council, South Lanarkshire Council and Community Links South Lanarkshire; for their innovations with Ketso, which helped secure the award!

Download the supporting document for the award here.

Training in using Ketso at The University of Manchester

We have held 6 training sessions in using Ketso in the last few weeks, and are busy collating the results and feedback. Responses have been great and we have learned a lot about how to introduce Ketso in a few hours. More coming soon!

You can download the slides from here.

New Case Study: Conducting Organisational Needs Assessments with Women’s Organisations with VSO in Nepal

Great to see how Ketso has been transforming the process. Click here.

Ketso wins commendation!

The Royal Town Planning Institute North West has awarded Joanne a commendation for "contribution to positive community engagement" for her work with Ketso. 'Ketso well deserves this commendation. It is a creative approach to improving the effectiveness of community engagement and increasing social inclusion. It good to see practical planning research like this making a real difference.'
Jane Aspinall, RTPI NW Awards Chair

Read more here.

Ketso set to expand

In the Autumn of 2013, we are looking to take on a new team member in sales (with some marketing). If you are interested, do get in touch.

Joanne wins social enterprise award

Joanne has been given a prestigious Social Enterprise Award, from The University of Manchester Innovation Group (UMI3 Ltd) and UnLtd, to develop Roundview, a further hands-on tool for engagement. If you are interested in trialing this new toolkit for engagement, especially in a Higher Education Institution, please get in touch.

Updated Ketso Results Spreadsheet

Sept. 15, 2013

We have made a few minor improvements to our results spreadsheet - which can be downloaded here.

Engaging with Stakeholders and Introduction to Ketso

You can now download the results and see a summary of key ideas from a workshop we ran in Glasgow on June 13, 2013, with 17 people from organisations working in fields as diverse as access to the countryside, refugee integration, national records and youth skills and training across Scotland. 213 ideas were developed in just over 1.5 hours of discussion.

Go to this page.

Scotland Ketso Customer Networking Event

June 13, 2013

We had a great time in Scotland at the Central Communty Hall in Maryhill, Glasgow, meeting with eleven existing customers. We explored how they are using Ketso, what outcomes have come from this use, and challenges customers have faced (as well as discussing ways to overcome these challenges).


Stakeholder Engagement and Introduction to Ketso

June 13, 2013

We had a lively discussion around stakeholder engagement with 17 people from organisations across Scotland in this Introduction to Ketso event. To see more pictures from these events, click here.

Download slides used to introduce Ketso

Great feedback from students at Ohio State University

May 2013

Students from the College of Education and Human Ecology, Ohio State University, have made a YouTube video about using Ketso in their class 'Adolescent and Emerging Adult Development'. The activity was to work in groups to develop an action plan to promote healthy adolescent development, with the purpose of synthesising knowledge gained throughout the semester. The outcomes were:100% engagement of all students and 20 priorities identified for action.

The course tutor, -Dr. Deanna Wilkinson, commented: “As a community action researcher and educator striving to spread knowledge through engagement, I am so excited to have Ketso as a tool in my toolbox.  It works great with my undergraduate students and will be extremely helpful in my community violence prevention work as well.  Thank you, Dr. Joanne Tippett for this great innovation.”

Hands-on and Visual, Introduction to Ketso as a Research Method

Eighteen researchers from Manchester, Scotland, Liverpool, Lancaster, spent the afternoon learning about Ketso as a research method, at a Methods@Manchester workshop at the University of Manchester. 

 Feedback was great, with 14 out of 15 respondents finding the workshop 'very useful' and 'very interesting'.

Comments included: "Helped me to reflect on the important issues in the practice of research" & "Very interesting. Thank you" & "Very good – would love to find out more – good ‘taster'. "

Ketso to offer a course as part of the inaugaral Manchester Methods Summer School

This summer school will be held at the University of Manchester, from June 17 to 21, 2013. To find out more and to book, see this Methods@Manchester page.

New resources added to website April 2013 (not April's fools)

Following customer feedback and requests, we have developed some new resources to help you make the most of your Ketso.

Improved introductory slides show that you can adapt and use to introduce Ketso and the workshop process:

New slides introducing key principles of engaging workshops (and how Ketso helps you to meet them):

New spreadsheets for capturing results, much easier to use than our old one (and an improved version from Jan. release)

This last excel spreadsheet is a new development, and helps you to capture (and further develop) the ideas developed on a Ketso Grid. See this workshop plan for ideas about how to use the grid.

For more info on the spreadsheets, see this page.

Article about Ketso in Royal Town Planning Institute North West's Spring Newsletter

Click here to see an article about Ketso from a workshop on Local Planning.

Ketso's first use in Kenya

March 2013

Ketso is being used in research into capacity building in Kenya.

This forms part of a research data collection process exploring the manner in which development agencies engage communities to build their capacities and encourage self-reliance.

The PhD researcher from the University of Glasgow, Nancy Njiranini, would like to speak to anyone using Ketso in Africa!

Click here for more info.


Ketso Foundations Training Edinburgh

March 18, 2013

19 people attended a one day Ketso Foundation training led by Joanne and Fraser at the Convention of Scottish Local Authorities (COSLA) in Edinburgh. The workshop was put on for two teams in the Scottish National Government who are planning to use Ketso in their upcoming work: the Equality and Diversity team and National Records of Scotland. Participants from COSLA, the Scottish Refugee Council and GRAMNet also attended, as they will be assisting in the Refugees in Scotland's Communities project.

Feedback from the event includes:

"What I liked about the training: Ketso’s application as a tool for developing strategy, policy and services and co-production with people that are meant to benefit from this... A  strength of Ketso is its ability to democratise participation and power relationships...overcoming language barriers and literacy issues".

Responses to the question, What have I learned? included:

  • How to write up what is discussed
  • Gives everyone a chance to share
  • Highly participative
  • Captures a lot of information quickly
  • What the wee symbols are for!
  • Easy to map and record, flexible
  • The output of a workshop has a structure
  • Think then share
  • Finding common ground
  • Gives a chance to reflect and share to everyone
  • Main issues can be highlighted from different perspectives
  • How to use it better
  • How to run / facilitate a workshop / meeting
  • Ways to use
  • Different resources included
  • Facilitation skills
  • How useful it can be
  • What need to think about / plan
  • The power of equitable inclusion
  • Gives everyone a voice


Enhancing the Student Experience: a cross-university dialogue

March 6, 2013

39 people from 21 Universities as far flung as Cardiff, Kent and Southampton, along with 4 organisations working with Universities attended this interactive, hands-on workshop to explore how to enhance the student experience.

Download this excel spreadsheet to see the wide range of ideas developed around what is working in current practice, creative new ideas and solutions to current challenges. Summary of results to follow soon.

This event was hosted by the Researchers’  Society of the MRC-HPA Centre for Environment & Health at Imperial College London. This workshop was part of an on-going series of Ketso workshops looking at the student experience.

Management in Research - Researchers' Society Workshop

March 6, 2013

The Researchers’  Society of the MRC-HPA Centre for Environment & Health hosted a seminar on management in research, with the speakers Dr Tim Sprosen (Imperial College London) and Dr Joanne Tippett (University of Manchester, Ketso).

Joanne discussed her experience of managing four action research projects, two of which involved working with over 200 staff in Tesco to explore sustainability skills in the workplace, and two working with over 50 stakeholders in the North West England, looking at ecological design and stakeholder engagement in environmental management. She drew out key lessons she has learned from these projects. See this PPT slideshow for a summary.

She also discussed the use of Ketso in research management, from engaging with stakeholders to project planning (trying to see how you can fit it all in!).

Enhancing the student experience - March 6 in London

We have a great range of people from different roles coming to this dialogue - from Registrar to Quality Enhancement Manager to Head of Student Support to Engagement Manager.

Come and join colleagues from 20 plus institutions as diverse as King's College London; UCL; Cardiff University; Kingston University; Institute of Education; London Business School; Conde Nast College of Fashion & Design; Goldsmiths College; Oxford Brookes University and Imperial College London.

Click here to find out more to register.

Royal Town Planning Institute NW branch CPD Event

February 21, 2013

Joanne introduced Ketso in a workshop called 'Engaged Communities' at a Royal Town Planning Institute NW branch CPD event. The workshop was called 'Local PLans -  Cunning Plans', and had some great discussions about the future of planning, the role of neighborhood planning, the relative merits of the duty to cooperate and the regional spatial strategies. Key outcomes from the discussion about engaging with communities in Local Plans can be seen here.

Ketso Customer Survey results available

In late 2012 we had our first ever customer survey. You can see a summary of the results here.

88% of respondents agreed that “using Ketso has benefited my organisation or group”.

Award winning use of Ketso!

The “Bontle ke Botho", or Clean and Green Campaign, award was given for the best community development program in Gauteng, one of South Africa’s nine provinces.  Kobedi (Dee) Pilane, Assistant Director Environmental Awareness and Policy integration in the Environmental Management Department of the City of Johannesburg says:

“Using Ketso in our work with communities helped us to win this prestigious award. Ketso encourages the involvement of everyone, willingly. I love the fact that Ketso means action in my own language – and it has helped us to take real action to improve the environment. We are proud to be the first city in South Africa to use Ketso in our community work.”

End of Year Sale

We are offering a financial end of year sale! 10% off all kits ordered before April 5, 2013! Click here to order. 

New Excel Spreadsheet for Entering Ketso Data

We are very pleased to announce the launch of a new data entry spreadsheet. We commissioned a new spreadsheet to incorproate feedback from customers over the years, and we are pleased with the results. Feeedback has been good from our beta testers:

"The new spreadsheet is great! Very easy and intuitive to use.  I like the template bit at the start to set the whole thing up. The charts and tables are great for viewing the data in different ways." Sam Hayes, PhD student, University of Manchester

You can download the new spreadsheet here.

It has been great working with Robert Meakin on this revision to our spreadsheet, as he not only has the technical skills, he has worked hard with us to get the look and feel and the way the spreadsheet works right.  If anyone needs bespoke spreadsheets, data analysis tools or application development, contact Robert at meakin [dot] robert [at]

Youth Action and Green Urban Living

17-23 January 2013

Ketso was used in a conference for 'Green Urban Living', an EU funded 'Youth in Action' Programme. The conference was called 'sustainable lifestyles in an urban environment'.

Ketso was used "as a model for creative engagement, sorting out ideas, priorities, problems, opportunities". An audio feed of summaries from the delegates from Macedonia, Denmark and Bulgaria can be found here. Photos of the event can be seen here.

Student experience and the HE Staff Development Forum (SDF)

Jan. 21, 2013

Ketso was used to explore ways to enhance the student experience, in an event bringing together Higher Education staff from across the North of England. This mini-conference forms part of the SaHOOTS (Students at the Heart of Our and Their Systems) project, and is funded by the HE Staff Development Forum (SDF). The SDF sits within the Leadership Foundation for HE, a membership organisation for all UK universities. The SDF is a collective of colleagues working in Organisation Development, Learning Development and Staff Development, whose remit is providing CPD, training and development guidance and support for all staff in universities.

Outcomes from the workshop will feed into the SaHOOTS project, informing the development of a guide for professional support staff in enhancing the student experience in student recruitment, retention, personal development and employability.

North West Staff Development Group Retreat - A Ketso approach to the Student Experience

Jan. 2013

Building on the summarised data from the NWSDG student experience questionnaire, a Ketso approach was used to explore and drill down into potential measures of success, current resources, new ideas and challenges that might support the future work of OD/LD/SD/HR colleagues in contributing to student recruitment, retention, personal development and employability.

There were four groups, each considering a specific element of the student experience before moving on to read and comment on what a previous group had identified. Ideas were reviewed with Ketso icons:

  • an exclamation mark to signify something was a priority (noted in red)
  • a tick to show something as a particularly a good idea (noted in yellow)
  • a triangle to indicate a concern/difficulty (noted in blue)

Mini Ketso Protoype Trial

We have a limted number of prototype Mini Ketsos ready for trial. We are offering a free trial of this prototype on a first-come first serve basis. A mini-Ketso could be for use in short workshops in constricted spaces such as lecture theatres, or for one-on-one or small group interactions, such as counselling or tutoring. Click here for detail

Ketso used in 2012 ‘Living With Environmental Change Assembly’

See this new short film, which includes Ketso in use at first ‘Living With Environmental Change Assembly’.

Ketso starts to tweet

Jan. 2013

Follow us on twitter at @KetsoLtd. We will be tweeting about updates, events, exciting things that people are doing with Ketso, hints and tips, and ideas and information we think will be of interest. If you are running an event using Ketso, and tweeting about it - do use #Ketso and we will retweet for you.

Towards an analysis of the social and cultural costs and benefits of migration to Scotland

November 9, 2012

Roughly fifty participants from community groups, NGOs, and the public sector (including the police, local authorities and Universities) attended a workshop exploring the impacts of migration in Scotland. Using Ketso, participants explored - what do we already know?, what do we want to find out?, what are the challenges to finding out?, and ways to overcome these challenges. Several recommendations for policy and future research were developing from this discussion.  This workshop was part of the ESRC Festival of Social Sciences as part of this collaborative project with Convention of Scottish Local Authorities Strategic Migration Partnership, GRAMNet and the Centre for Russian, Central and East European Studies at the University of Glasgow.

GRAMNet co-directors Professor Rebecca Kay and Professor Alison Phipps OBE have been using Ketso to engage with refugees and asylum seekers in Scotland for almost two years. Based on the success of this work, they have incorporated Ketso into community-based research into poverty reduction in Russia and work with Universities on the West Bank and Gaza to develop lifelong learning in Palestine.

Professor Kay said: “I wanted to make sure that this workshop included everyone’s voice, including those affected by current policy and practice. Ketso is ideal for not only making sure everyone is heard, but also allowing participants to learn from each other. They can develop new ways of thinking through using the kit”.

For more information, see this site.

Health and the University of  Birmingham

October 29, 2012

28 people  attended a workshop at the Council House in Birmingham city centre on Monday 29th October to explore the development of resources to facilitate greater communication and support for the local community around health-related issues from the University of Birmingham.

Participants included researchers from the University as well as representatives of community groups, patients and local providers such as the Birmingham Arthritis Resource Centre.

Feedback on Ketso included:

  • Gets people talking and sharing
  • Makes session move along relatively quickly
  • Simple and effective
  • Everyone had a voice
  • Interesting way of gathering material
  • Good to share ideas
  • Very interesting activity useful to bring up ideas with people of different backgrounds

Renfrewshire Council's 2012 Managers’ Seminars

October 23-24, 2012

Two seminars were attended by 323 senior managers from all council services.

Managers took part in an interacive workshop session, and were asked to identify actions needed to achieve improvement in the areas listed above. Each focus group used Ketso to allow participants share their ideas and prioritise those they feel strongly about.

Comments and suggestions gathered during the Ketso workshop sessions will become part of the Council-wide action plan, which will be developed after the employee survey has been rolled out in all services.

Equality and engagement with LGBT+ community in Scotland

October 11, 2012

The North East of Scotland lesbian, gay, bisexual, transgender and inclusive (LGBT+) Development Group (a multi-agency partnership) hosted an LGBT+ Fair at the Aberdeen Arts Centre. This was sponsored by Aberdeen City Council, Grampian Fire and Rescue Service and Shell International.

Ketso was used as one of the tools to engage with LGBT+ community members across the North East, to enable the Development Group to set their Equality outcomes for 2013. To download a flyer, click here.

Exploring research methods

October 10, 2012

For the second year in a row,  Methods@Manchester used Ketso as part of the plenary activities of they annual Methods Fair. 200 delegates engaged in a networking session to start the fair, and gave feedback on the event using Ketso.  You can see resources from the fair from this website.

This report, summarising the results, gives some great ideas on how to use Ketso to make getting feedback on an event more lively. One participant noted on a leaf: “Let's all use Ketso at all conferences - allows participants to focus aims and objectives of the day”.

Download the full spreadsheets of the results here:

Making the Most of Your Studentship

Sept. 6, 2012

The ESRC held a conference for first year students from its recently founded Doctoral Training Centres at the Hilton Metropole in Brighton on Sept. 6, 2012. As part of this event, two workshops were offered, both entitled ‘Making the most of your Studentship’.

The workshops were chaired by Esther Wilkinson from the ESRC. The interactive discussion was facilitated by Dr.Joanne Tippett, a lecturer at the University of Manchester and Founder of Ketso. Paul Meller from the ESRC and Dimitris Dalakoglou at the University of Sussex, who holds an ESRC-Future Research Leaders grant, provided input.

Sixty-two participants from Universities across the UK took part in these two workshops.
You can download the report here.

Challenge for landscape ecology

September 4-6, 2012

Ketso was used to promote interactive discussion amongst 90 delegates at the 19th International Association of Landscape Ecology conference 'Landscape ecology: linking environment and society'. This was held at The University of Edinburgh. Delegates discussed how to better link landscape science, policy and practice and developed ideas for future work. 

Dr. Marc Metzger, the conference organiser, commented: "Ketso was a great tool to stimulate discussion and interaction among conference delegates, and a good addition to the conventional plenary symposia."

July, 2012

Iris (the first Ketso baby) demonstrates that it is never too early to learn how to use a Ketso!

July 24, 2012

Social Enterprise: KETSO - A Case Study
An interactive workshop was run by Imperial College London's Graduate Shcool, using Ketso as a case study of a social enterprise established as a spin-out from a UK university.

July 9, 2012

Fraser ran a day-long workshop for Methods NW for over twenty first-year PhD students from the Universities of Lancaster, Manchester and Liverpool. Students explored what had gone well in their first year, ideas for their next year and ways to overcome the challenges they might face. As well as sharing ideas across the Universities, participants had a chance to work in pairs to develop ideas for their research methods and an action plan for the coming year.

June 26, 2012

Ketso was showcased at the Highland Community Planning Partnership Migrant Worker Community Shared Experience Information Day. This was held at INVERNESS COLLEGE – LONGMAN CAMPUS. The aim of the day was to explore "different activities and tools that support the practice of Mainstreaming of the needs of Ethnic Minorities". Kasia Owczarek from Renfrewshire Council and Tarsisio  Nyatsanza from  GRAMNet showcased Ketso with a taster interactive session for roughly 30 participants looking at how to engage with ethnic minorities. They shared the experience that Renfrewshire Council and GRAMNet have using Ketso to engage with Ethnic Minorities and diverse stakeholders.

June 14-15, 2012

Ketso was used in a workshop held at the Computing At Schools (CAS) national conference. The conference is for teachers of ICT and Computing from across the UK, and was exploring how universities can best support the proposed Network of Teaching Excellence.

Amanda Banks Gatenby, APE (Advanced Professional Education) in Computer Science, who facilitated a Ketso session at the conference, commented:

"The Ketso workshop went really well. As a first time facilitator as opposed to a participant, the thing I found most interesting is how Ketso does more than capture just the conversations you hear.

Others involved in leading the workshop felt at the end that they hadn't really got as much out of it as expected, but then when they sat down a few days later with the kit and examined the comments in detail, they realised with surprise just how rich and varied the ideas were."

May 11, 2012

Twenty-five people working in the healthcare profession from across the north of England (and Nottingham) discussed  creative ways forward in a time of change for health and wellbeing. The workshop was hosted by the Research Institute for Health and Social Change at Manchester Metropolitan University.

May 2011

An article about Joanne's prize-winning work (Association of European Schools of Planning - teaching excellence award), which includes using Ketso for large scale group work has been published on line in the Journal for Education in the Built Environment. Click here to download.

April 17 - 19, 2012

The Ketso team ran three events in Paisley, Scotland in April. The first was a repeat of the over-subscribed workshop held at COSLA earlier in the year, looking at the future of public services. The second was a facilitator training workshop hosted by Renfrewshire Council.

In the third workshop, hosted by the School of Health, Nursing and Midwifery at University of the West of Scotland, practitioners and academics working in health and wellbeing in Scotland gathered to discuss ways forward in a time of change in the health professions.

Click on the links above to find out more about the results of these workshops.

April, 2012

Ketso has been entered in a competition - The European Competition for Best Innovation in University Outreach and Public Engagement. There is a public vote on the entries until April 19. It takes a few seconds to vote and does not require registration.

If you would like to vote, please visit the EngageU website, click on the entry (Ketso is 14 rows down) to read its description and then click the "vote for this entry" button if you think it represents the best innovation in university outreach and public engagement. Many thanks!

March 25, 2012

We are pleased to announce the arrival of the first Ketso baby - Iris Sheila Rudee was born on March 25, after a rather prolonged and dramatic labour. Joanne is now back at home with the little one, and bets are being taken as to whether her first word will be Ketso.

March 15, 2012

We can now confirm 4 new events coming up in April and May - click here for more information.

10 February, 2012

The Ketso team ran two workshops entitled ‘Health and Wellbeing – learning from each other in a time of change’. These workshops were hosted by the Research Institute for Health and Social Change at Manchester Metropolitan University.

The workshops brought together a total of seventy-four practitioners and researchers in health and social care from across the region to engage in an interactive dialogue.

To find out more and see the results, click here.

Feb. 8, 2012

The Higher Education Academy sponsored a workshop entitled ‘HEA STEM: Ketso Showcase – a Hands-On Teaching Innovation’. This workshop formed part of the Higher Education Academy Discipline Workshop and Seminar Series 2011-12 (Built Environment) and was held at the University of Manchester. Fourteen delegates learned about the use of Ketso in teaching, including the way it is used to stimulate dialogue in large group teaching in the built environment, for which Joanne was awarded a Teaching Excellence Prize from the Association of European Schools of Planners. Topics explored included:  engaging students in large groups (e.g. project planning, exploring case studies and course review) to its use in tutorials, client-based projects and dissertation supervision.

As a sample workshop, participants used Ketso to explore how to engage students in ‘problem based learning’. The results from this workshop can be downloaded here (excel spreadsheet).

They then used Ketso to explore their own upcoming projects, working in pairs to develop their thinking around the stakeholders involved, what would interest them, and next steps to capaitlise on those interests to make the most of the projects. The ideas developed can be viewed here (excel spreadsheet).

The PowerPoint slides used in this seminar can be downloaded here:

Jan. 19, 2012

The Ketso team ran a workshop entitled ‘Learning from Renfrewshire’s Community Planning Conference success – an introduction to Ketso’ at the Convention of Scottish Local Authorities in Edinburgh. Click here for more information about the event, and to download the results of the dialogue around the future delivery of public services, based on the themes of a report by the Commission On The Future Delivery of Public Services on the which was developed by the forty-three delegates from a wide range of organisations across Scotland. Click here for more information and to download the results of this workshop.

January 18, 2012

The Ketso team ran a workshop as part of the BEMIS/GRAMNET Research Seminar Series at the University of Glasgow. BEMIS is "the national Ethnic Minorities led umbrella body supporting the development of the Ethnic Minorities Voluntary Sector in Scotland". GRAMNet "aims to bring together researchers and practitioners, NGOs and policy makers working with migrants, refugees and asylum seekers in Scotland".

The focus of the workshop was 'Research, Ethics and Active Citizenship: Towards Guidelines for Ethical Research Practice'. More than 25 participants from community groups, NGOs and research departments across Scotland attended the event. An in-depth dialogue prompted some serious questioning of the nature of research. Particpants developed a draft set of guidelines for use in research, which will be circuluated amongst the BEMIS and GRAMNet networks for further comment. We will post links to the reports that emerge from this research seminar series.

January 2012

Spaces are filling fast at our upcoming events in January (Learning from Renfrewshire’s Community Planning Conference success - Edinburgh ).  In February  our Health and wellbeing: learning from each other in a time of change - workshop in Manchester has been so popular that we have put on an extra session in the afternoon on Feb. 10th. There are stil places on this workshop, but the morning is fully booked. For more information and to book a place, see here

November 29 - 30, 2011

Ketso was used to gather input from delegates in a workshop entitled 'Effective Partnerships' at the 2011 Engage Conference held by the National Co-ordinating Centre for Public Engagement.

Following presentations from two successful partnerships, twenty-five participants from Universities, community groups and existing partnerships explored what makes an effective partnership. Delegates spent thirty minutes working as a group following these presentations to share ideas on what works, and to develop shared top tips.

A report from the workshop can be downloaded here.
The full set of results (216 ideas) can be downloaded here.

November 16, 2011

Participants in a Methods@Manchester training event brainstormed ideas around 'running a good workshop'. Ketso was used to gather ideas from participants from Universities across the North West and Midlands. 

You can download the ideas here.

November 7, 2011

Nineteen participants involved in health, community development and research from Norwich and across the South East attended a workshop on creative engagement and planning a workshop with Ketso, which was hosted by CUE East, a Beacon for Public Engagement.

November 3, 2011

Ketso was featured as one of eight case studies in a video produced by the ESRC on impact from the social sciences. This video was shown in an event with over 100 senior academics and policymakers, entitled 'Celebrating the social sciences'. The guest speakers were David Willetts MP, Minister for Science and Universities and Mark Easton, BBC News Home Editor.

You can see the press release and see the video from this link.

October 17, 2011

The Beacon for Wales hosted two workshops with Ketso at the University of Cardiff,  'enhancing the student experience, a cross-university dialogue', and an all day workshop 'Participatory approaches to data gathering'.

Over thirty participants from across Wales engaged in a lively discussion around ways to enhance the student experience, and this was used as an example of data gathering. The afternoon was spent discussing how to gather and analyse data using Ketso, and setting Ketso in the context of other research methods. Participants had an opportunity to explore their own research projects and ways to engage stakeholders in them. Results will follow shortly.

Oct. 5, 2011

Nearly 100 delegates, PhDs from across the North West, used mini Ketsos at the 2011 Methods@Manchester Methods fair to discuss 'what inspired them to do their PhD', 'what they hoped to get from their research training' and 'what they hoped to get from the day'.

At the end of the conference, delegates were encouraged to give feedback on the day using Ketso leaves and creating an instant picture of the experience of the day for the organisers.


Oct. 3, 2011

Spaces are filling quickly for the workshops we are running in Cardiff on Oct. 17, with over 40 bookings, but there are still a few spaces. We have an interesting range of people coming from all over Wales. The all day workshop looks at participatory data gathering, and the morning of this is a dialogue around 'enhancing the student experience'. Job titles of those attending include: Associate Director of Research;  Communities First Coordinator; Information Literacy Development Officer for Wales; Innovation and Engagement Manager; Participation Cymru Advisor; Research Grants Officer; Rural Communities Co-ordinator and Widening Access Officer. We are looking forward to a lively and interesting discussion on the day.  For more information and to register, see this page.

Sept. 26, 2011

Health and Wellbeing - an ageing dimension

Fifteen participants from local authorities, health agencies and consultants working in health and wellbeing from across England attended a workshop on the 26th September 2011, which launched the Ageing Well – health and wellbeing programme (part of the Ageing Well Programme, of the Local Government Group). Participants worked in teams to discuss ways to include an ageing dimension in the shadow Health and Wellbeing Boards that are in the early stages of development across the country.

The discussion throughout the day was lively and involved some searching debate about the role of local authorities and the various bodies involved in health and wellbeing. There were some serious questions asked about changing cultures and practices. Whilst there was recognition that these were difficult times, there was also a sense of hope that opportunities to share ideas such as this workshop offer an opportunity to question assumptions and could lead to new ways of working. You can download the results here:


Sept. 13, 2011

Creating Better Neighbourhoods - Communities planning for a better future

Elaine, our office manager, showcased Ketso to the 'Creating Better Neighbourhoods' conference in Preston, an inspiring event led by Locality as part of the Building Community Consortium.

Attended by community organisations and local authority staff from across the North West,  the day allowed delegates to explore the implications of the Localism Bill and debate the ways in which local communities can offer sustainable alternatives to top down development and regeneration programmes.  We took Ketso to teh conference, because these are some of the issues at the heart why we developed the toolkit - to improve the effectiveness of collaborative workshops.

Elaine said afterwards that “for me, living in a flat in the city and active in my own community as a tree warden, the most interesting part of the day was gaining an understanding of the design features essential for creating a safe and sustainable neighbourhood. I felt that was essential information that anyone involved in community planning activities needed to know”.

The question of funding to undertake planned community activities under the Localism Bill is apparently as yet undecided, but we feel there is huge potential for using Ketso in this arena, as it is already proven as a tool for drawing out and developing creative ideas from community members and stakeholders in a cost effective and non-confrontational manner.

Sept. 7 - 9, 2011

Ketso was used at the International Enterprise Educators' Conference 2011 in Coventry University,  to stimulate dialogue amongst over 100 delegates. The questions asked were: What works? Why does it work? How do we know it works? Ideas for action were also developed. 887 ideas were developed in forty-five minutes of active dialogue. Feedback from delegates was positive, especially after a summary of they key ideas developed were fed back in the final plenary session. 

Sept. 5, 2011

Ketso is being featured as 'Product of the Month' by Urban Mines - see this page for more details. On their Product of the Month page, Urban Mines says they aim to "support private companies, social enterprises or voluntary groups, manufacturing from recycled materials or providing innovative services through our Product of the Month feature"

Sept. 5, 2011

Renfrewshire Council in Scotland is running their Community Planning Conferences on Sept. 12, 14 and 20th, 2011. They will be using Ketso for the focus groups with community members,  covering the following topics:

  • Your local area
  • Bringing communities together
  • Citizens and services: working together
  • Tackling crime and offending
  • Improving our health
  • Improving Renfrewshire's economy
  • Learning and skills
  • Breaking the poverty cycle
  • Sustainable living


July 29, 2011

A report summarising the results from a workshop hosted by Brighton and Hove Chamber of Commerce and the Business and Enterprise team at the University of Sussex has just been posted on the Ketso website, for details, click here.

July 17 - 22, 2011

Ketso was used to stimulate discussion and interaction amongst over 150 delegates at the 55th Meeting of the International Society for the Systems Sciences and the International Symposium for Knowledge and Systems Sciences.

This week long conference was held at Hull University Business School, with the theme: All together now – working across disciplines: People, principles and practice. Delegates used Ketso in the opening session to discuss 'what is working well' and 'ideas for improvement' for the organisation and systems thinking in general.

The key ideas from this workshop were then pinned up alongside posters, for delegates to review and add comments to throughout the week.

A Ketso grid was used for delegates to map their interests and to see what connections they had with other delegates. In the final session, Ketso was used to capture speedy and interactive feedback about the conference.

The use of Ketso stimulated a lot of dialogue and interaction. A delegate commented: "Ketso was great for getting instant feedback, and building a warm atmosphere of shared experiences at the end of the conference". Minna Takala, School of Science, Aalto University, Finland


July 19, 2011

Engagement, outreach, skills development and enterprise promotion in a time of budget cuts; a cross-University dialogue - Newcastle

Over thirty participants from across the North East of England attended a workshop hosted by Beacon North East at the Discovery Museum in Newcastle. There were both academic and non-academic participants (working in a range of sectors from refugee issues to education to health). The topic of the dialogue was engagement, skills development, widening participation and outreach, and enterprise promotion in Universities in a time of budget cuts. The results can be downloaded from the links below:


(Photo from Gavin Duthie, courtesy of Beacon NE)

July 8, 2011

Joanne has been awarded an AESOP Excellence in Teaching Prize 2011. AESOP is the Association of European Schools of Planning, and the prize was awarded at the World Planning School Congress in Perth (Australia), which was held 4th-8th July, 2011. The award was for innovative teaching methods developed for the second year module, Settlement Project.

In the announcement of the award, AESOP said: "the jury appreciated the innovative way to teach a very large studio class in an interactive approach, in a student-centred way without needing excessive tutor support. This is a challenge that is awaiting most of the European university courses with more demanding students and diminishing funding and resources. The interactive approach is developed by a specific and original technique [Ketso], which appears well tested and which shows its efficacy in supporting "student oriented teaching"."

July, 2011

As part of Ketso's social mission, we are supporting the development of the RoundView, a framework for sustainability innovation. This has been tested and developed with over 200 members of staff in Tesco in action research funded by the Sustainable Consumption Institute.
This innovative idea, which aims to support learning and design for a sustainable future, has won two prizes in the first Low Carbon and Environment Competition held at the University of Manchester. These prizes will enable Joanne to work with both University of Manchester Intellectual Property (UMIP) and University of Manchester Incubator Company (UMIC) to develop the RoundView and enable it to be spread further.

Tony Walker of UMIC said:
“RoundView has a significant potential to become a framework for influence in a move toward a sustainable future. Again it could be a Manchester ‘first’ in its contribution to global economic and social well being, it was great to be able to support the further development of Dr Tippett and her work in what I hope will be a globally recognised philosophy for positive change.“

Professor Alistair Ulph, Director of the Sustainable Consumption Institute said:
“It is gratifying to see Dr Tippett’s research recognised by these two significant prizes. As lead investigator on two SCI research projects, her team identified the skills necessary to embed sustainability in the workplace. Their research has been presented widely, at prestigious events and organisations such as the World Economic Forum and UNESCO, and as importantly, has created a programme of accessible training on sustainability which is set to be rolled out further afield.”

Joanne, Fraser and Bill are currently working with the Ellen Macarthur Foundation to develop further learning tools and to make the RoundView more widely available. For further information see:

June 29, 2011

Over 50 people attended two Ketso events at the University of Sussex. In the morning, staff from across the University of Sussex entered into a dialogue about how to enhance the student experience.

In the afternoon people from a range of companies and the voluntary sector attended a session called 'Let's Go Ketso!', in an event jointly hosted by the Business and Enterprise Team at the University of Sussex and Brighton and Hove Chamber of Commerce. Participants discussed ways to work together for the common good.

June 6, 2011

Report published from 'Speed Ketso' session hosted by National School and Civil Service Learning at Civil Service Live, Birmingham

Nigel Ward from the National School of Government facilitated a workshop using Ketso at Civil Service Live. You can download the report from National School of Government here.

May 16, 2011

 Fraser ran a workshop for approximaltey 70 staff and students at the University for the Creative Arts (UCA), developing themes and principles for a student charter.

May 12, 2011

The Ketso team ran a workshop at the Staff Development Forum's Spring Conference, exploring the theme of the conference; 'Fit for the Future', looking at how the staff development community can help Universities to be fit for the future.

May 9, 2011

Forty-three people from across the South East, and as far away as Dublin and Sheffield, attended a cross-University dialogue looking at how to enhance the student experience. The discussion was quite intense, with some deep questioning about the future of higher education. There was a great deal of creative thinking and learning from best practice. At least one person came saying he had been feeling discouraged, but left inspired and with renewed optimism. We would like to thank the Community Engagement team of London South Bank University for hosting this event. Results from the workshop will be posted soon. 

April 28, 2011

We have calculated that since Ketso launched in 2009, the Ketso team has run workshops for over 1,640 people in over 70 events.  This is in addition to the hundreds of students who have used Ketso through Joanne’s teaching at the University of Manchester, and the workshops that will have been run by our customers.  Ketso has also been used on each contient apart from Antarctica!

April 21, 2011

We have over 40 people from over 25 organisations signed up so far for the cross-University dialogue we are running in London on May 9th. Participants are coming from as far afield as Australia and Ireland. There are still a few spaces left for this free event.  The subject of the dialogue is 'enhancing the student experience', and it is being hosted by the Community Engagement Team at London South Bank University. Click here to download the flyer. We are considering opening up a morning session on the same day to meet demand.

April, 2011

Planning is getting underway for Ketso's involvement in a major EU funded Seventh Framework Programme,  CLUVA
CLimate change and Urban Vulnerability in Africa. Joanne is involved as a researcher, bringing her social science expertise to the multi-partner research team. Ketso will be used as part of a range of data gathering techniques looking at stakeholder perceptions and understandings around climate change, vulnerability and ecosystem services in the five African cities of the partnership (Addis Abeba, Ethiopia; Dar es Salaam, Tanzania ; Douala, Cameroon;
Ouagadougou, Burkina Faso and Saint Louis (Ndar), Senegal), working with local researchers and partners.

March 14, 2011

Joanne ran three workshops hosted by GRAMNET at the University of Glasgow. The first brought together Masters students and their partners to develop collaborative Masters Projects. This is an innovative new project run by GRAMNET to enable research projects in the area of asylum, migration and refugee research to be carried out with partner organisations, but led by Masters students. One participant commented: "I can't believe how much work we got done in just over an hour! I thought that would take three weeks."

This enabled the partners to meet each other and explore resources available to them to complete these innovative research projects, which will not only provide valuable work experience for the students, but will produce timely research projects of real value to the partner organisations.

The second workshop brought together the wider community of GRAMNET to explore current issues around migration, refugees and asylum seekers. The discussion was lively and led to interesting insights around the nature of the public debate and media, as well as a better understanding amongst partners of the existing work that is going on and creative possibilities for future actions and research.

In the third workshop, ideas for possible collaboration between GRAMNET and Ketso were explored. This led to the idea of a further training session in the early summer and a more in-depth exploration of participatory research methodologies.

March 9, 2011

Joanne led a research seminar at the University of Manchester, discussing her recent research with Tesco under the auspices of the Sustainable Consumption Institute. The use of Ketso as a tool for gathering research data was explored.

March 4, 2011

Joanne ran a workshop for the second meeting of the new North West regional group of ADSHE, the Association of Dyslexia Specialists in Higher Education. The workshop focused on supporting students with dyslexia, with a broad ranging discussion around the need for culture change and shifts in attitude to be able to maintain the excellent work that has been done in supporting students with dyslexia in the coming time of budget cuts and potential loss of staff.

March 1, 2011

VITAE have posted a full set of training resources around social enterprise aimed at researchers and trainers working in developing research skills.  This features Ketso as a case study. You can see the Ketso case study here, and the training resource for introducing social enterprise here.

VITAE is "a national organisation championing the personal, professional and career development of doctoral researchers and research staff in higher education institutions and research institutes" (

VITAE has also produced a series of videos as part of this resource:

March 2011

Big Society Report released

A report synthesising the results of a major workshop about the Big Society, with environmental stakeholders from across the North West has been posted on the North West Environment Link (NWEL). You can download the report here.

You can read the response to this report  from Richard Benyon MP, Minister for the Natural Environeamt and Fisheries here. The recommendations in the report were passed on to the Natural Environment White Paper team for consideration.

Feb. 28, 2011

Joanne introduced tools for community engagement (and Ketso) to fifty postgraduate level students in Urban Regeneration and Town and Country Planning at the University of Manchester.

Feb. 21, 2011

Joanne ran a workshop for 31 members and guests of the Association of University Administrators, North West branch, discussing 'improving the student experience' and 'doing more with less'. People attended from Universities across the region (and some traveled over from Yorkshire) and the discussion was thought provoking and challenging, with a lot of creative and interesting ideas developed. You can down load the results from the workshop here - and the mini action plans that participants developed around the next steps that they will do after the event, here.

Feb. 17, 2011

Bill ran a workshop for about twenty staff of the Environment Agency at The Barn, Cuerton (nr Preston). The title was "Alt Crossens area- sustainability". Alt Crossens is the peat area of West Lancashire, with a lot of market garden use. It is the only area where the drainage is managed by EA (elsewhere in country local drainage boards do the managing) and will be subjected to fund reduction. The workshop aimed to explore alternative ways of managing this area, looking at the wider picture of sustainability - and indeed, one participant stated that she had benefited by seeing a wider picture than previously around the topic.

Feb. 17, 2011

Joanne introduced Ketso to HELOA (Higher Education Liaison Officers Association) North West branch in a regional meeting at the University of Central Lancashire.

You can download the results from the short exercise looking at 'Attracting Students to Universities', which have been collated with those from a similar workshop with the Widening Participation team at the University of Manchester, here.



Feb. 9, 2011

Joanne and Fraser ran a workshop on the RoundView Guidelines for Sustainability for over 60 of Tesco's Green Champions at Theobold's Park in Cheshunt. Participants used Ketso to explore ideas of what Tesco was already doing to move towards sustainbilty and to develop creative new ideas for the future. In the last session of the day participants used Ketso to develop ideas and action plans for their activities in Climate Week.

Feb. 9 2011

Elaine attended the stimulating event 'Who's curriculum is it anyway?', hosted by Whole Education, in Manchester.

Feb. 2011

Ketso is being introduced into two new courses in the School of Environment and Development. One is a first year Environment and Society course, where it is being used for students to explore their understandings of sustainability and to develop their group posters about a management plan for the Sefton Coast. The second is a postgraduate course, the client based project, where students are using Ketso to plan their projects, and where appropriate, to engage with their clients or stakeholder groups.  If you are interested in observing these workshops, email to enquire about dates. The picture here shows Ketso in use in a student led project, in a second year undergraduate course for 75 students, called Settlement Project.

Jan. 27, 2011

Joanne ran a workshop at the University of Cardiff, in the School of Planning, for 36 Masters students studying urban regeneration. The students used Ketso to explore existing assets, possibilities and challenges for a site in Cardiff that they are working on with community members as part of their degree.

The students were both developing ideas for their project and learning new skills in community engagement - some students may go on to use Ketso in engaging with the local community and stakeholders as part of this semester-long project.

Jan. 25, 2011

Joanne attended the NCCPE event Museums, Researchers and Engagement, which educated her about the range of resources and skills on offer in museums around the country.

Jan. 24, 2011

Forty six people attended the cross-University dialogue we hosted to explore 'engagement, skills, outreach and enterprise in a time of budget cuts. Results from this lively workshop can be downloaded from this page.

Jan.19, 2011

Ketso had a stall at the IEMA Knowledge Exchange Event in Manchester. This lively event was attended by 200 people from academia, industry and the public sector.

Jan. 18, 2011

Eighteen people from Merseyside NHS Trust and their partners came to a talk by Joanne for the Creative Leadership Forum entitled creative engagement "from the mountains of Lesotho to a former landfill in Manchester".

There was a half hour exercise following the talk to try out Ketso, during which 191 ideas around 'how to improve health and wellbeing' were developed. This event was part of the launch of the Decade of Health and Wellbeing, and used the Five Ways to Wellbeing developed by the New Economics Foundation as the basis for the discussion. These are:

  • Connect
  • Be Active
  • Take notice
  • Keep learning
  • Give

 Key ideas about what works well already that were highlighted included:

  • Exercise
  • Fresh air and green open spaces
  • Spending time outdoors
  • Enough time
  • Control over own circumstances
  • Friendships
  • Feeling secure
  • Helping people
  • Fun at work


There was a brief time to develop new ideas for the future.  The need to lobby for cultural partners and to create new partnerships was discussed. Nature and the value of time in open space was a common theme. there was a lot of discussion around exercise and the need to walk and move around more, as well as the need for healthy nutritious food. Giving in creative ways and volunteering was discussed, as was the value of developing coaching skills and more mentoring opportunities to increase connections between people. The idea of abolishing boring meetings was also brought up. A 'next step' that was placed next to the future possibility 'Treasure your wellbeing project' was  'Reflect on use of Ketso in my role'.  You can download the full set of results here.

Jan.13, 2011

Joanne ran a workshop at the University of Salford with researchers on a new international research project, ELIE: EMPLOYABILITY: LEARNING THROUGH ENTREPRENUERSHIP, which is funded by the European Union Erasmus Scheme Lifelong Learning Programme.

ELIE’s aim is "the development and piloting of a learning framework (LF) that facilitates Employability and Entrepreneurship in a Cross-Cultural Environment with particular emphasis on providing knowledge and skills sets for SMEs and students in accessible informal and formal settings".

The project is using action research methodologies. In this workshop, Ketso was used to develop the interview questions and samplling strategy for the intial round of interviews with immigrant entrepeneurs.

Jan. 7, 2011

We have only a few places left on a free workshop we are running at King’s College in London in the afternoon on Jan. 24th. We will use Ketso to facilitate a cross-University dialogue around delivering engagement, outreach, skills development and enterprise promotion in a time of budget cuts. To date, we have bookings from over 40 people over 30 different institutions, with a range of job roles, from: Researcher Development Adviser, to Widening Participation and Disability Officers, to Transferable Skills Tutor, to Director of Participation Officer, to Corporate Volunteer Coordinator, to Head of the Knowledge Management.

Dec. 21, 2010

The first example workshop plans in a series have been uploaded to the Ketso website, in the 'Resources and Downloads' section. Each of the workshop plans in this series is based on a workshop that was run successfully.
in addition to the workshop plans developed and tested by the Ketso team, we intend to build a library of user-contributed plans and suggestions, creating an open resource for effective use of Ketso for engagement and change.

Dec. 10, 2010

26 people from Universities across the North and Midlands attended a workshop at the University of Manchester to discuss how to continue the excellent recent progress in engaging with the public, widening participation and outreach, skills development and enterprise promotion that Universities in the UK have been making in the last few years. The context was that of budget cuts - and a wide range of creative solutions were developed. One participant commented she was surprised by the number of solutions and positive ideas developed, despite the challenging times we are facing. The results are posted on this page.

Dec. 9, 2010

GRAMNet hosted an event exploring the isuses facing Lesbian, Gay, Bisexual and Transgender Asylum Seekers and Refugees in Scotland.  One of the organisers commented: "This Community Consultation event, as part of the Everybody In project, a collaboration between Equality Network, BEMIS and the Glasgow University Refugee, Asylum and Migration Network (GRAMNet) explored LGBT issues for asylum seekers and was about 'engaging the public in research'. Ketso really worked well in helping people explore research issues but also to think about how to convert them into action".  Rebecca Kay, Professor of Russian Gender Studies, University of Glasgow

Dec. 7 - 8, 2010

Joanne attended the NCCPE Conference Engage 2010: The Engaged University - Embracing Chang. She gave two taster sessions introducing delegates to Ketso, and was privileged to attend the launch of the new Concordat for Engaging the Public with Research

Dec. 6, 2010

Stakeholders from across London and the surrounding region attended a workshop to discuss 'Delivering Value in a time of Budget cuts'.  Results from this workshop and the related workshop in Manchester are posted here.

Key ideas about opportunities to emerge from the series of workshops were:

  • Using budget cuts as an opportunity to change - 'break the mould'
  • Re-evaluate what is really needed
  • More projects engaging communities in delivery
  • Opportunity to really work 'bottom up'
  • Involving and focusing on the end user
  • Stronger accountability
  • Investment in students
  • More involvement by 3rd Sector
  • Collaboration or partnership
  • Bring community closer together on projects that are important


Dec. 3, 2010

24 people attended the first workshop entitled 'Delivering Value in a time of Budget cuts', held at the University of Manchester and facilitated by Joanne Tippett and Fraser How of Ketso,  from the following organisations: 

  • Environment Agency
  • Manchester City Council
  • Mersey Forest
  • Mind in Manchester
  • Participatory Budgeting Unit
  • Salford's Local Strategic Partnership
  • Universities of Manchester and Salford
  • Vision TwentyOne
  • Winning Pitch

A lively discussion around creative ways forward during a time of budget cuts ensued. The plethora of ideas developed can be dowloaded here, and will be added to the synthesis report from the series of workshops that we are running across the country.

Dec. 1, 2010

We have had to move to a larger venue for our upcoming events at the University of Manchester, due to having more people sign up than could fit in the room we had booked. See this press release. The multi-stakeholder dialogue on Dec. 3 and the cross-University dialogue on Dec. 10 will now be held in University Place -  Room 3.204 - building 37

We have an interesting range of people attending, in Manchester for example, we will be joined by Vision21, the Environment Agency, a Policy Officer for Sustainable Neighbourhoods and a Regeneration Officer from the City Council. In London, people are coming from organisations including local charities, such as the London Wildlife Trust and Jigsaw4U (who work with bereaved children), to Changing the Face of Africa and LEAD International, to companies such as the Garton Gresham Learning Company Ltd and the public sector, including the NHS and Natural England.

Due to the larger venue, there are still a few places, so do please let us know if you would like to come, by emailing

Nov. 29 - Dec. 1, 2010

Joanne, Bill and Fraser attended the Ellen Macarthur Foundation Bradford Ten +One conference and were excited by the calls for redesign, creative thinking, new ways of learning and working together.

Nov. 17, 2010

Joanne ran a workshop at Leeds Metropolitan University for the West Yorkshire Dyslexia Tutor Forum. Tutors were able to experience being 18 again, through playing roles as first year undergraduate students exploring their careers options - luckily some of them decided at the end that their favourite careers were indeed the ones they ended up with! In the process they were able to explore alternative career paths and discuss the relative merits and disadvantages of different career options, as well as what they would need to do to achieve their chosen careers. Several agreed that they wished they had had an exercise like this when they were 18! Ideas were developed in the subsequent discussion about how to best support students with dyslexia. These will be posted soon - there were some great ideas developed and some interesting resources shared.


Nov. 11, 2010

The University of Bristol’s Centre for Public Engagement and the UK Systems Society South West and Wales (UKSS SW2) hosted a training session with the Ketso team, in which participants from across the South West and Wales explored the topic 'planning for sustainability in a time of budget cuts'. The results of this discussion can be downloaded from this page. Future possiblities highlighted by particpants included:

  • Courageous political action
  • Tax incentives
  • Tax environmental cost of activities
  • Reward sustainable behaviours
  • More part time work opportunities
  • Stories of the possible
  • Re-skill in practical wor
  • Culture shift
  • Understand our impact
  • Reaching out to those marginalised by the 'greens'
  • Inclusive education and participatory opportunities
  • Education (social issues, knowledge)
  • Transportation networks discourage travelling by road
  • Better urban green space for food production

Nov. 8 - 10, 2010

Bill Tippett gave a workshop on engaging with communities at the International Enterprise Promotion Convention in Harrogate. He discussed Ketso in enterprise promotion with delegates from the UK, Bulgaria, Ghana, Nigeria and the Middle East. 

Nov. 4, 2010

Ketso was used to facilitate discussion in a break-out workshop amongst researchers and support staff at a Vitae conference in London, 'Vitae research staff conference 2010: empowering researchers through staff associations'. The topic of the workshop was 'engaging researchers'. Following presentations from Dr. Blanka Sengerova, Dr. Deborah Holliday, Ms. Lilian Menu and Dr. Joanne Tippett, the 30 participants developed over 150 ideas in a short 20 minute discussion using Ketso. Themes that were discussed included: Linking to research; Bottom up approaches; Blogging & social media; Website & Digital Resources; Hands on tools; Face to face community; Skills Training; Institutional & External support and Away from it all / Social.

The idea that was seen as the most important in terms of 'what works' was: 'for researchers to know they can affect change'.  There was a much higher proportion of creative new ideas (77) developed than barriers (33). The themes that generated the most discussion were: Face to face community (with the highest proportion of ideas around 'what works well', some of which included free food and social events!) and Linking to research (with the highest proportion of both barriers and creative new ideas). Creative ideas for improving researcher engagement that were highlighted as important by participants included:

  • Get Principal Investigators & researchers together in one room
  • Listen to what researcher want
  • Organise a retreat
  • Encourage discussion of training / development events
  • International representation & collaboration
  • Senior management support
  • Discussions as part of annual appraisals
  • More specific career development skills tailored for research staff
  • Get out to events not related to your research
  • Providing incentives via Principal Investigators

Key barriers that were highlighted were:

  • Apathy of researcher (and apathy in general)
  • Researchers themselves
  • Finding time
  • Not seen as important, relative to publications

You can dowload the full set of results here.

November 2010

Ketso training videos uploaded to YouTube - see the Ketso YouTube channel.
Six new training videos were uploaded to YouTube in November 2010. These videos lead the viewer through the process of running and planning a Ketso workshop, as well as capturing the results. This forms part of the open resources we are making available to help people plan and deliver effective group work and workshops.

October 27, 2010

65 people from a wide range of organisations involved in environmental issues across the North West attended a conference hosted by North West Environment Link entitled: “Big Society” and the environment. The afternoon was designed to allow ample time for participants to learn from each other, and explore areas of common interest. Ketso was used for part of the afternoon to allow participants to explore opportunities and barriers posed by the new Big Society agenda, followed by some creative brainstorming of solutions to these barriers.

October 12, 2010

Joanne ran a workshop for 15 members of the University of Manchester Widening Participation team, with guests from the School of Education and University of Salford Careers in effective group work in careers planning.

This workshop helped refine the workshop plan for careers planning, available from our downloads and workshop plan section of the website.

You can download ideas about how to 'attract students to University' developed by these participants, as well as later ideas from a similar workshop with HELOA NW here.

September 21, 2010

Joanne gave a 3 hour workshop at the University of Edinburgh on creative engagement with stakeholders in research and knowledge exchange, supported by the Edinburgh Beltane Beacon for Public Engagement.

The 24 participants came from a range of Universities and organisation across Scotland, including the Universities of Edinburgh, Glasgow, Strathclyde and Herriot-Watt, and Genecom and Renewnet.

Ketso has since been used in a range of Beltane workshops, from the Highlands of Scotland to a workshop in a high tech innovation space.

September 14, 2010

Joanne presented innovative ways to teach community engagement skills at Innovation in the Built Environment Education 2010 Conference at Sheffield Hallam University.

August, 2010 University of Pretoria

Joanne gave three research seminars at the University of Pretoria. A half day workshop looked at the sustainability framework she developed in research with the Sustainable Consumption Institute. This was attended by participants from across the University, as well as Toyota, Mass Mart and Johannesburg Municipality. 

A second seminar covered the research innovations developed in the action research she has been doing with Tesco and the Sustainable Consumption Institute.

A third introduced Ketso as an enterprise to a range of business students.

Ketso was used to explore issues ranging from a future sustainable South Africa, how to make a cola drink more sustainable,  (shown to the right) and how to encourage an entrepreneurial approach to local economic development in South Africa.

August, 2010 Tlholego Development Project, South Africa

She also gave workshops facilitated with Ketso for the Royal Bafokeng Institute and Tlholego Development Project in the Rustenburg area of South Africa.  This picture shows Ketso being demonstrated to the villagers at Tlholego, back where Ketso was originally developed in the mid 90s.

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