There is a new emphasis on the importance of engaging the public with research, signified by the recent launch of the Concordat for Engaging the Public with Research. Ketso is an ideal tool for engaging the public in research, as it enables participants to explore their own ideas, it is non-threatening and allows people to learn from each other easily. Ketso extends the capacity of researchers to communicate about their research, and to learn from and with the people they are communicating with.
Ketso has been used with the public and stakeholders to formulate research questions and develop the understanding of the problems (e.g. involving young people in considering Leisure Lives at the University of Salford), to gather expert data and input on research questions (e.g. on an international advisory committee for flood risk resilience research at the University of Manchester), to engage with community members and stakeholders to gather data (e.g. in use by the Refugee, Asylum and Migration Network at the University of Glasgow), and to disseminate the results of data in an engaging and interactive way (e.g. working with urban dwellers in Peru to disseminate the results of a PhD conducted at the University of Newcastle- case study below).
Further examples include:
A number of important discoveries were made in relation to drinking water and contamination in PhD at Newcastle University (C. Furlong, 2009), the main aim of which was to explore the link between actual and perceived drinking water quality in a community in Peru. Bellavista Nanay is a peri-urban community 5 km from Iquitos in the Peruvian Amazon.
The aim of this ESRC funded fieldwork was to return the knowledge from analysis in the PhD to the community in a participatory way. The method was chosen to enable capacity to be built, so that household drinking water managers could make informed choices when managing water. Five workshops were held with between five and nine participants. A total of 35 participants attended the workshops, which was one third of those who participated in the previous study. The participants ranged in age from 16 to 70 years, and 91% were women, as with the previous study the workshops were aimed at the household water managers.
Participants were asked to give verbal feedback on the process used: participants said that they had enjoyed the experience. They positively highlighted the game-like nature of the process and how this made it interesting. Several participants commented that the tool enabled everyone to participate in the workshop. One respondent stated “…. it was good because we have all given ideas”. In all of the workshops participants highlighted the uniqueness, in their experience, of being involved in a participatory process, one participant stated “…we are used to being dictated too, but it is nice to be able to give our ideas”, while another commented that “…we are not used to thinking about such things, we are normally told what to do”.
Adapted from paper written - 35th WEDC International Conference, Loughborough, UK, 2011-
THE FUTURE OF WATER, SANITATION AND HYGIENE: INNOVATION, ADAPTION AND ENGAGEMENT IN A CHANGING WORLD - C. Furlong & J. Tippett
Dowload full paper here.
Universities in the UK have made great strides in the last several years in the areas of public and stakeholder engagement, outreach and widening participation, transferable skills development and promoting enterprise development. The sector faces challenging times in the midst of budget cuts.
In late 2010 and early 2011, Ketso is hosting a series of workshops to discuss how to continue this work under challenging circumstances. We invited people from across a diverse range of Universities, so that people working with widening participation in primary schools through to those developing research skills for post-graduate and post-doctoral researchers were able learn from each other.
These workshops are supported by the Manchester Beacon for Public Engagement. The first workshop brought together 26 people from the Universities of Manchester, Salford, Bradford, Staffordshire, MMU, Oldham, Royal Northern College of Music and from Aim Higher Lancashire. During the two-hour dialogue, 434 ideas were developed and captured on the Ketso workspaces.
The second event at the Gordon Museum, Kings College London in Jan. 2011 brought together 46 people from Universities and organisations across the South East. This workshop generated 597 ideas in two hours, of which 195 were creative new ideas for the future, and 179 were ideas around what is working well. Many of the next steps that participants came up with were around fostering more collaboration amongst Higher Education Institution. There were also next steps relating to becoming more entrepreneurial within academic roles, as well as setting up a company and a social enterprise. Other next steps included:
Feedback about the workshop inlcuded:
We will write a synthesis report from these workshops. In the meantime, you can download the full set of results from the workshops here:

This 3 hour workshop was hosted by the Edinburgh Beltane Beacon for Public Engagement, at the University of Edinburgh. The focus was creative engagement with stakeholders in research and knowledge exchange. The 24 participants came from a range of Universities and organisation across Scotland, including the Universities of Edinburgh, Glasgow, Strathclyde and Heriot-Watt, and Genecom and Renewnet. There were two exercises, one looking at how to improve stakeholder engagement in the participants’ own projects, and the second exploring ideas for a Sustainable Edinburgh.